Strategy and insights
for long-term care organizations seeking to deliver exceptional service and run a better, more productive business.
Lyra Group takes its name from the Lyra Constellation—five main stars in the northern sky. The reason was simple for us—our purpose is to help long-term care facilities achieve five-star status with the Center for Medicare Services (CMS). Five stars are important for residents and families to feel safe and cared for. Five stars are important for retaining staff and improving the bottom line. Five stars are what Lyra Group aims for with all of our consulting expertise.
CONSULTING
FAMILY SUPPORT
Lyra Group offers a nurturing and empowering presence when working with facilities of all types and sizes who may be facing a wide range of pain points including quality concerns, low CMS star ratings, financial issues, uneasy staffing, low occupancy, or residents and staff threatening to leave. Our focus on quality improvement starts with a deep dive into the current situation to uncover what, where, and how things can be improved. Doing that deep dive with internal team members empowers them to stay on top of future situations.
Lyra Group also provides support to family members who may need assistance in navigating a loved one’s stay in a long-term care facility.
I know the ins and outs of the CMS rating systems and what is needed to bring about improvements. I look forward to sharing my expertise and proven track record with any facility in need of support and a solid plan for improvement.”
—Peggy Farrington, CEO
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